1. Legal Notice (Mentions Légales)
In accordance with Article XII.6 of the Belgian Code of Economic Law and Article 5 of Directive 2000/31/EC on electronic commerce, this website is operated by:

Therapist Grow
Registered office: Rue du Parc 33, 4020 Liège, Belgium
Represented by: Dylan Dumalin
Contact email: dylan@therapistgrow.com
Website: www.therapistgrow.com

Hosting provider: Etison, LLC dba ClickFunnels, 3443 W Bavaria St, Eagle, Idaho 83616, USA], United States. Website: https://www.clickfunnels.com. ClickFunnels acts as our website host and as a data processor under a Data Processing Agreement that incorporates the European Commission's Standard Contractual Clauses (and, where applicable, the UK Addendum) for international data transfers. The Data Processing Addendum is available at https://www.clickfunnels.com/dpa.
If Dylan Dumalin holds a regulated medical title (medical doctor / general practitioner) and the website is operated personally rather than through a separate company, please note: Therapist Grow's activities are entirely separate from Dylan Dumalin's medical practice. Therapist Grow does not provide medical, psychological, therapeutic, or healthcare services. See Section 11 for full disclaimers.

2. Acceptance of these Terms
These Terms of Service (the "Terms") govern your access to and use of the website [TO CONFIRM: www.therapistgrow.com], its subdomains, related landing pages, free resources, lead magnets, email content, the free Facebook group "Therapist Café", and (in the future) any paid program, course, product, or service we offer (collectively, the "Services").
By accessing or using the Services in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy.
If you do not agree to these Terms, please do not use the Services.
We may update these Terms from time to time. The "Last updated" date will indicate when. Material changes will be notified by email and/or a notice on the website. Continued use after changes take effect constitutes acceptance.

3. Definitions

"Therapist Grow", "we", "us", "our" refers to the entity identified in Section 1.
"User", "you", "your" means any person who accesses or uses the Services.
"Visitor" means any person who accesses the website without subscribing or purchasing.
"Subscriber" means any person who has subscribed to a free resource, newsletter, lead magnet, or community.
"Customer" means any person who has purchased a paid program, course, product, or service from us.
"Consumer" (B2C) means a Customer who is a natural person acting outside the scope of their trade, business, craft, or profession (Article I.1, 2° Belgian Code of Economic Law / Article 2(1) Directive 2011/83/EU).
"Professional" (B2B) means a Customer who is a natural or legal person acting for purposes relating to their trade, business, craft, or profession.
"Content" means all materials made available through the Services, including text, articles, videos, audio, images, lead magnets, frameworks, worksheets, training material, course material, email content, design, and code.
"Services" has the meaning given in Section 2.
"EU/EEA" means the European Union and the European Economic Area.


4. Geographic Scope and Languages
Our Services are intended primarily for users located in the EU/EEA, the United Kingdom, and Switzerland, with a particular focus on Belgium, France, Germany, the Netherlands, Spain, Ireland, Italy, Luxembourg, and the UK. We may, however, accept Subscribers and Customers from other jurisdictions where lawful.
These Terms are published in English. We may publish translations into French, Dutch, German, or other languages for the convenience of our audience. In the event of a conflict of interpretation, [TO CONFIRM: the English version / the French version] shall prevail, except where mandatory local consumer-protection law requires the local-language version to apply (in which case, that version applies to Consumers resident in that jurisdiction).

5. Who the Services Are For
The Services are designed for adult professionals, in particular:

Counsellors, psychotherapists, psychologists, CBT therapists, hypnotherapists, EMDR practitioners, sophrologists, somatic and body-based therapists, arts therapists, play therapists, and other ethically and clinically trained helping professionals;
Ethically-trained coaches with serious therapeutic or psychological foundations.

By using the Services, you confirm that:

You are at least 18 years old;
You have the legal capacity to enter into these Terms;
You are accessing the Services for lawful, professional, or educational purposes;
The information you provide to us is accurate and up to date.


6. Free Resources, Lead Magnets, and Email Communications
We currently offer free educational resources (lead magnets, articles, videos, emails, community access). At the time of publication of these Terms, no paid product or service is sold through the Services.
When you subscribe to a free resource:

You provide your email address (and optionally your first name) voluntarily;
You consent to receiving the requested resource and related educational and marketing emails from Therapist Grow;
You may unsubscribe at any time via the link at the bottom of every email or by contacting us at [TO CONFIRM: privacy@therapistgrow.com];
We process your data in accordance with our Privacy Policy.

We reserve the right to modify, suspend, or discontinue any free resource at any time, without prior notice.

7. Facebook Group "Therapist Café"
Our free Facebook group "Therapist Café" is a private community for the audience defined in Section 5. Membership is subject to:

Approval at our sole discretion;
These Terms;
The group's specific community guidelines, posted within the group;
Meta's own Terms of Service and Community Standards.

We may remove members at any time, without prior notice, if they:

Behave disrespectfully, engage in harassment, discrimination, or hate speech;
Spam, self-promote excessively, or solicit members commercially;
Share misleading, harmful, or unethical content;
Disclose confidential client information or breach professional ethics;
Violate Meta's policies or any applicable law.

The group is not a substitute for clinical supervision, peer support, or professional advice. Discussions reflect the personal views of their authors and do not constitute professional or therapeutic advice.

8. Acceptable Use
You agree to use the Services lawfully and respectfully. You agree not to:

Use the Services for any unlawful, fraudulent, or harmful purpose;
Copy, reproduce, distribute, sell, sublicense, or create derivative works from our Content without prior written authorisation (see Section 10);
Reverse-engineer, scrape, data-mine, or use automated systems (bots, crawlers) to extract Content, except as expressly permitted (e.g. legitimate search-engine indexing);
Use our Content to train, fine-tune, or evaluate any artificial intelligence or machine learning model, whether for personal or commercial purposes;
Attempt to gain unauthorised access to our systems, accounts, or infrastructure;
Introduce viruses, malware, or any other harmful code;
Impersonate any person or misrepresent your affiliation;
Harass, defame, or harm any other user;
Interfere with the proper functioning of the Services.

We may suspend, restrict, or terminate your access to all or part of the Services if you violate these Terms.

9. Paid Programs, Products, and Services
The following sections (9, 12, 13, and 14) become applicable when we launch paid programs, products, or services. Until then, they are published for transparency.
9.1 Sales to Consumers (B2C) and Professionals (B2B)
We may sell our paid programs to:

Consumers (B2C) — natural persons acting outside their professional activity;
Professionals (B2B) — natural or legal persons (sole traders, companies, associations) acting in the course of their trade, business, craft, or profession, including therapists purchasing for the development of their own private practice.

Classification at the point of purchase. At checkout, we will ask you to indicate whether you are purchasing as a Consumer or as a Professional. If you are purchasing as a Professional, you will be asked to provide your business name, business address, and (where applicable) VAT number. We rely on the information you provide to determine the legal regime applicable to your purchase. Knowingly providing false information to obtain a more favourable legal regime is a breach of these Terms and may give rise to liability.
The purchaser bears the responsibility for selecting the correct status. In case of doubt, we recommend you consult an accountant or lawyer in your country of residence.
9.2 Order Process
The order process will involve:

Selection of the program or product;
Provision of identification, billing, and (for Professionals) tax information;
Acceptance of these Terms and the order summary;
Payment via our secure payment processor;
Confirmation of the order by email, including a copy of these Terms, the order details, and (for Consumers) the model withdrawal form (Annex 1).

9.3 Prices, Currency, and VAT

Prices are displayed in euros (EUR) unless otherwise indicated.
For Consumers, prices are displayed inclusive of VAT at the rate applicable in the Consumer's country of residence (in accordance with the EU "One-Stop-Shop" / OSS rules for digital services).
For Professionals within the EU with a valid VAT number, the reverse charge mechanism applies (Article 196 of Directive 2006/112/EC); prices are displayed exclusive of VAT and the Customer is responsible for self-assessing VAT in their own country.
For Professionals without a valid EU VAT number, Belgian VAT applies.
For UK Customers, UK VAT may apply at the rate in force, subject to the relevant thresholds and registration obligations.
For Swiss Customers, Swiss VAT may apply at the rate in force, subject to the relevant thresholds and registration obligations.
We reserve the right to modify our prices at any time. Prices applicable to your order are those displayed at the time of confirmation.

9.4 Payment
Payment is processed by our payment provider  Stripe Payments Europe Ltd. (Ireland). We do not store full payment-card details. Available payment methods may include credit/debit card, SEPA Direct Debit, and other methods supported by our processor.
For payment plans, the full amount is contractually due at the time of purchase; failure to honour a payment instalment may result in suspension of access and acceleration of the remaining balance, in accordance with applicable law.

9.5 Delivery
Digital programs and content are delivered electronically, by providing access credentials to our learning platform within a reasonable time after payment confirmation, typically immediately or within 24 hours.
Where access is conditional on a specific cohort or live session, the delivery date will be specified at the time of purchase.


10. Intellectual Property
10.1 Our content
All Content made available through the Services — including but not limited to text, articles, lead magnets, frameworks, worksheets, videos, audio, design, branding, logos, trade names, course material, and code — is owned by Therapist Grow or its licensors and is protected by copyright, trademark, and other intellectual property laws (Belgian, EU, UK, Swiss, and international).
We grant you a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use our Content for your own personal and professional educational purposes, for the duration of your access.
You may not, without our prior written consent:

Reproduce or republish our Content (in whole or in part);
Distribute or share it publicly (e.g. on social media, blogs, forums, training material) beyond a fair, attributed quotation;
Use our Content to train, fine-tune, or evaluate any artificial intelligence or machine learning model;
Sell, sublicense, or otherwise commercialise our Content;
Remove or alter any copyright, trademark, or attribution notice;
Share access credentials to paid programs with any third party (one access = one Customer).

10.2 Your content
If you submit, post, or share content with us (e.g. comments, replies, testimonials, posts in the Facebook group, questions during live sessions), you:

Confirm that you own or have the necessary rights to share that content;
Grant us a worldwide, royalty-free, non-exclusive, transferable licence to use, display, reproduce, and distribute that content in connection with the Services and our marketing, for as long as is reasonably necessary;
Agree that we may moderate, edit, or remove your content at our discretion.

You retain all underlying ownership of your content. You may at any time request that we cease using publicly identifiable content (e.g. your name + testimonial) in our marketing.
10.3 Reporting infringement
If you believe content on our Services infringes your intellectual property rights, contact us at [TO CONFIRM: legal@therapistgrow.com] with sufficient detail to identify the alleged infringing material and your rights.

11. Important Disclaimers — Educational Content Only, No Guarantee of Results
Please read this section carefully. It is an essential part of these Terms.
11.1 General nature of our content
Therapist Grow provides business education, training, frameworks, and informational content designed to help helping professionals develop their private practice. Our Content is educational and informational in nature.
Our Content is not, and shall not be construed as:

Medical advice, diagnosis, or treatment — even though our founder is a qualified medical doctor, his work through Therapist Grow is strictly limited to business education and is entirely separate from any medical practice. No doctor–patient relationship is created through your use of the Services.
Psychological, psychotherapeutic, or clinical advice of any kind;
Legal, tax, accounting, or financial advice — please consult appropriately qualified professionals in your jurisdiction;
Regulatory or compliance advice specific to your professional body, insurance, or country.

You are solely responsible for ensuring that any decision you make based on our Content complies with the legal, ethical, professional, and regulatory framework that applies to your practice in your country (including, by way of example only, BACP, UKCP, BPS, BABCP, HCPC, ICO, ACTO, NCPS, GHR, CNHC, ICF, EMCC, AC, FF2P, SFAP, FSP/FSEA, BVVP, NIP, NVO, COP-CG, COIB, OPP, or any equivalent body).
11.2 No guarantee of results, income, or clients
We work hard to deliver content of the highest quality. However, we make no representation, warranty, or guarantee — express or implied — about:

The number of new clients, enquiries, or bookings you will obtain;
The amount of income or revenue you will generate;
The growth, success, or sustainability of your private practice;
The effectiveness of any specific strategy, framework, or technique in your specific situation;
Any specific business, marketing, professional, or personal outcome.

Your results will depend on many factors outside of our control, including but not limited to: your effort, skills, experience, qualifications, market conditions, geography, niche, pricing, ethics, regulatory environment, prior visibility, branding, and the time you invest in implementing the strategies.
Any examples, case studies, or testimonials that may appear on our Services or in our communications are illustrative only and do not represent typical results. They are not promises or guarantees that you will achieve similar outcomes.
By using the Services, you acknowledge and accept that building a private practice involves risk and uncertainty, and that you assume full responsibility for your professional, business, and financial decisions.
11.3 Third-party content and links
Our Services may contain links to or references to third-party websites, tools, or content (e.g. software, books, articles, social media). We do not control these third parties and are not responsible for their content, accuracy, privacy practices, or any consequence resulting from your use of them.
11.4 Service availability
We aim to keep the Services available, accurate, and up to date. However, we do not guarantee uninterrupted, error-free, or fully secure access. The Services are provided "as is" and "as available", to the fullest extent permitted by applicable law and without prejudice to mandatory consumer rights.

12. Right of Withdrawal — Consumers (B2C) Only
This Section applies only to Consumers within the meaning of EU/EEA, UK, or Swiss consumer law. It does not apply to Professionals.
12.1 Statutory withdrawal right (EU/EEA Consumers)
Under Articles 9 to 16 of Directive 2011/83/EU on Consumer Rights (transposed in Belgium at Articles VI.47 to VI.53 of the Code of Economic Law, and in equivalent provisions in other Member States), Consumers have a period of fourteen (14) calendar days to withdraw from a distance contract, without giving any reason and without incurring any cost other than those provided by law.
The withdrawal period:

Begins on the day the contract is concluded for digital services and digital content (such as our online programs);
Begins on the day of receipt for tangible goods.

To exercise your right of withdrawal, you must inform us by an unequivocal statement of your decision (e.g. by email to [TO CONFIRM: hello@therapistgrow.com]) before the end of the 14-day period. You may use the model withdrawal form in Annex 1 but you are not required to.
12.2 Reimbursement
If you validly exercise your right of withdrawal, we will reimburse all payments received from you, without undue delay and at the latest within 14 days of receiving your withdrawal notification, using the same means of payment as your original transaction unless you expressly agree otherwise. We may withhold the reimbursement until we have received the goods back (where applicable) or until you have provided proof of return.
12.3 Loss of withdrawal right — Important
In accordance with Article 16(m) of Directive 2011/83/EU (Article VI.53, 13° Belgian Code of Economic Law), the right of withdrawal does not apply to contracts for the supply of digital content not delivered on a tangible medium if:
(i) Performance has begun with your prior express consent, AND
(ii) You acknowledge that you thereby lose your right of withdrawal.
In accordance with Article 16(a) of the same Directive, the right of withdrawal also does not apply to services fully performed if performance has begun with your prior express consent and your acknowledgement that you will lose your right of withdrawal once the contract has been fully performed.
At the time of purchase, you may be asked to expressly consent to the immediate execution of the contract and to acknowledge the loss of your withdrawal right. If you give this consent, you waive your withdrawal right to the extent permitted by law. If you do not wish to waive your withdrawal right, you must not request immediate access; access will be granted after the 14-day period.
12.4 UK Consumers
UK Consumers benefit from substantively equivalent rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, including a 14-day cancellation period and equivalent rules on the loss of cancellation right for digital content.
12.5 Swiss Consumers
Swiss law does not generally provide a statutory withdrawal right for distance contracts equivalent to the EU regime. Swiss Consumers are therefore not entitled to the 14-day withdrawal right described above unless we voluntarily grant it. We may extend the 14-day right to Swiss Consumers as a commercial gesture, in which case it will be expressly stated at the time of purchase.

13. Refund Policy (Beyond Statutory Withdrawal)
Beyond the statutory withdrawal right described in Section 12 (where applicable):

No refunds are granted after the 14-day withdrawal period.
Where a Customer experiences a proven lack of conformity of the Services with the description provided at the time of purchase, the Customer is entitled to the remedies provided by the legal warranty applicable in their country (in Belgium, Articles 1641 et seq. of the Civil Code; in the EU, Directive (EU) 2019/770 on contracts for the supply of digital content and digital services; in the UK, the Consumer Rights Act 2015; in Switzerland, Articles 197 et seq. of the Code of Obligations).

We genuinely care about Customer satisfaction and will examine any reasonable complaint with care.

14. Legal Warranty for Conformity
Independently of any commercial refund or guarantee, Consumers benefit from the legal warranty for conformity provided by:

EU/EEA: Directive (EU) 2019/770 on digital content and digital services and Directive (EU) 2019/771 on the sale of goods, as transposed in their country of residence (in Belgium: Articles 1649bis et seq. of the Civil Code);
UK: the Consumer Rights Act 2015;
Switzerland: Articles 197 et seq. of the Swiss Code of Obligations.

These warranties cover defects in conformity of digital content/services for at least two (2) years from delivery in the EU and the UK, and two (2) years in Switzerland (subject to the rules on continuous-supply contracts).
To exercise these rights, please contact us at [TO CONFIRM: hello@therapistgrow.com] with a description of the issue.

15. Limitation of Liability
To the fullest extent permitted by applicable law:

We shall not be liable for any indirect, incidental, consequential, or special damages, including but not limited to loss of profits, loss of clients, loss of revenue, loss of opportunity, loss of reputation, loss of data, or business interruption, arising out of or in connection with your use of the Services or our Content.
Our total aggregate liability arising out of or in connection with the Services (whether in contract, tort, statute, or otherwise) shall not exceed:

For Customers of paid Services: the total amount actually paid by you to us in the twelve (12) months preceding the event giving rise to the liability;
For Visitors and Subscribers using only free Services: fifty euros (€50) as a symbolic cap reflecting the absence of consideration.


Nothing in these Terms shall exclude or limit liability that cannot be excluded or limited under applicable law, including liability for fraud, gross negligence, wilful misconduct, death, or personal injury caused by negligence, or any non-waivable consumer rights.

You agree that the limitations of liability set out in this Section are reasonable, in particular in light of the educational nature of the Services and the prices charged.

16. Indemnification
You agree to indemnify, defend, and hold harmless Therapist Grow, its founder, employees, contractors, and partners from and against any claim, demand, damage, loss, liability, cost, or expense (including reasonable legal fees) arising out of or related to:

Your breach of these Terms;
Your misuse of the Services or Content;
Your violation of any law or third-party rights (including intellectual property and privacy rights);
Any content you submit or share.

This Section does not apply to Consumers to the extent prohibited by mandatory consumer-protection law.

17. Suspension and Termination
We may, at our sole discretion and without prior notice or liability (subject to the rights of Consumers), suspend or terminate your access to all or part of the Services if:

You breach these Terms;
Your use of the Services creates a legal, security, or reputational risk for us;
We discontinue the Services in whole or in part.

For paid Services, in the event of termination for cause attributable to us, Customers will be entitled to a pro-rata refund for any portion of the Services not yet delivered.
You may stop using the Services at any time. Sections that by their nature should survive termination (intellectual property, disclaimers, limitation of liability, indemnification, governing law) shall remain in effect.

18. Force Majeure
We shall not be liable for any failure or delay in the performance of our obligations resulting from circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, war, terrorism, civil unrest, governmental action, internet or hosting outages, cyberattacks, or third-party service failures.

19. Governing Law
These Terms are governed by and construed in accordance with Belgian law, without regard to its conflict-of-laws principles.
This choice of law shall not deprive a Consumer of the protection afforded to them by mandatory provisions of the law of the country in which they have their habitual residence, in accordance with Article 6(2) of Regulation (EC) No 593/2008 (Rome I Regulation).

20. Jurisdiction and Dispute Resolution
20.1 Jurisdiction — General Rule
Any dispute arising out of or in connection with these Terms shall be submitted to the courts of the judicial district of Liège, Belgium, which shall have exclusive jurisdiction.
20.2 Jurisdiction — EU/EEA Consumers
Notwithstanding Section 20.1, Consumers domiciled in the EU/EEA may, under Articles 17 to 19 of Regulation (EU) No 1215/2012 (Brussels I bis Regulation):

Bring proceedings against us either before the courts of Belgium or before the courts of their country of domicile;
Be sued by us only before the courts of their country of domicile.

20.3 Jurisdiction — UK Consumers
UK Consumers may bring proceedings before the courts of their part of the UK in accordance with the Consumer Rights Act 2015 and applicable conflict-of-laws rules.
20.4 Jurisdiction — Swiss Consumers
Swiss Consumers may rely on the protective rules of Articles 32 et seq. of the Swiss Federal Act on Private International Law (PILA) and Articles 31 et seq. of the Swiss Civil Procedure Code (CPC).
20.5 Pre-litigation contact
Before commencing proceedings, we encourage you to contact us at [TO CONFIRM: hello@therapistgrow.com] so we can attempt to resolve the dispute amicably.
20.6 Online Dispute Resolution (EU)
In accordance with Article 14 of Regulation (EU) No 524/2013, the European Commission provides a platform for online dispute resolution available at:

https://ec.europa.eu/consumers/odr/

Consumers may use this platform to settle disputes arising from online contracts. Our contact email for this purpose is [TO CONFIRM: hello@therapistgrow.com].
20.7 Belgian Consumer Mediation Service
Belgian Consumers may also contact the Service de Médiation pour le Consommateur / Consumentenombudsdienst:

Boulevard du Roi Albert II 8 (bte 1), 1000 Brussels, Belgium
https://mediationconsommateur.be

20.8 Other national consumer mediation bodies
Consumers in other countries may have access to local consumer mediation bodies, including (non-exhaustively):

France: Médiateur de la consommation — https://www.economie.gouv.fr/mediation-conso
Germany: Universalschlichtungsstelle des Bundes — https://www.universalschlichtungsstelle.de
Netherlands: De Geschillencommissie — https://www.degeschillencommissie.nl
Spain: Sistema Arbitral de Consumo — https://www.consumo.gob.es
Ireland: Competition and Consumer Protection Commission — https://www.ccpc.ie


21. Severability
If any provision of these Terms is held to be invalid, unlawful, or unenforceable by a competent court, that provision shall be modified to the minimum extent necessary to make it enforceable, or, if not possible, severed. The remaining provisions shall continue in full force and effect.

22. No Waiver
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or of our right to enforce it later.

23. Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations to any successor entity (e.g. as part of a merger, acquisition, or restructuring), provided that your rights are not materially diminished.

24. Entire Agreement
​These Terms, together with our Privacy Policy and any specific terms applicable to a particular product, service, or campaign, constitute the entire agreement between you and Therapist Grow regarding your use of the Services and supersede any prior agreement.